Meet the Team

The ProCRB team are experienced, qualified and all have a refreshing “nothing is too much” attitude to our work for you.  The entire team is at your disposal and it’s these people that you are trusting with your DBS checks.  You will note that we have a solid team giving you a continuity of service that only an established DBS checking provider can offer.


Maria Cliffe

DBS Administrator

Maria joined ProCRB in February 2015 as a DBS  Administrator.

Sinead Stephenson

DBS Administrator

Sinead joined ProCRB in November 2014 as a DBS Administrator.  Coming to us from another large bureau Sinead has been able to bring a wealth of experience and knowledge to the team.


Denise Austin

DBS Administrator

Denise joined ProCRB in August 2014 as a DBS Administrator.

Having previously worked as the manager of a local restaurant, Denise re-trained with us. Denise is continuing her training at evening school, which she juggles around also having two young boys and has so far brought a lot to our team, including her incredibly infectious giggle.

Deborah Burrows

Administrative Assistant

Deborah joined ProCRB in August 2014 as a Administrative Assistant.

Having worked for over 20 years in the education sector, Deborah joined ProCRB to assist with the general administrative duties around the office.


Alessandra Coelho

DBS co-ordinator

Allesandra works as our DBS Co-ordinator here at ProCRB.  She spends most of her time liasing with the DBS about legislation updates and answering the incoming phone calls, she also assists in much of the behind the scenes paperwork for ProCRB.

Louise Nelson

DBS Administrator

Louise works as a DBS Administrator and has many years experience with other large payroll bureau.  Louise will often be on the phones at ProCRB and also processes many of the changes clients make to their accounts.


Shirley Byde

Administrative Assistant

Shirley has been with ProCRB since May 2007, she assists the team with general administration. Shirley enjoys long walks in the park at the weekends and spending time with her 5 grand-children doing simple things like flying kites in the park and building sandcastles in the garden.

Andy Tonnew


Andy is ProCRB’s Bookkeeper, he oversees the keeping of the company finances and makes sure the numbers are all on the right lines and the figures all add up. In his spare time Andy enjoys playing Age of Empires computer game, doing DIY jobs around his house and long weekends at his holiday cottage in Dartmouth.


Jess Oakley

DBS Administrator

Jess joined ProCRB after leaving university in 2011.  She has overall responsibility for all outbound communication. Jess is a fan of live music, festivals and generally enjoying life.  She also lived in a 17 bedroom mansion until fairly recently.

Michael Turner

Administrative Assistant

Mick works as an administrative assistant here at ProCRB.  Mick spends most of his time advising clients over the telephone. In his spare time Mick is usually found running somewhere as he is an organiser of a local running club and ran the 2014 London Marathon. Go Mick!


Shelly Cliffin


Shelly joined ProCRB in April 2002. Shelly loves a good problem and it is usually her (as Senior Management) who will work with you should your account require special attention. When not at work Shelly enjoys spending time with her husband and two children Louie and Rowan. She is a keen gardener and enjoys nothing more than taking her boys to feed the ducks at Garsons Farm.

Graham Newton

Managing Director

Graham is very well known in the industry for his extensive knowledge and pro active approach. His opinions have been recognised in the national press and he is the founder of ProCRB.

In his free time Graham enjoys water sports (he has instructed sailing in his past) and likes walking his rescue dog called Toby.